how to contact visible customer service
Your voice text and data services are for use within the Visible coverage area. Visible supports both Apple and Android devices.
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You had to be thoroughly exhausted by their non-techsavvy first line customer service before it can be escalated.
. Support case number 03752485 New case number visible 03765929 A piece of advice to Visible is UNLESS you have fully matured support model YOU NEED TO HAVE HUMAN TO SUPPORT. Visible doesnt bother to tell you cant call for tech support but must go through their chat function gatekeeper online and via app. Up to 30 cash back Welcome to Visible.
My job has me traveling all of the time. The app-based phone service runs on Verizons 4G LTE Network. Now supporting eSIM compatible devices.
Heres how 4G LTE networks break down numerically between the majors. Weak customer support Helpful 1 Jun 27 Brenda Faulk Review of Visible. On May 26 2021 BBB reached out to Visible Service LLC regarding the consumer complaints and was provided with an immediate response by the business with assurances.
I have been trying to purchase a phone and service from Visible Wireless for over 2 weeks. I didnt want a cellphone sitting on my front porch for 1-2 weeks until I returned home. Visible is an all-digital wireless carrier owned by Verizon.
Your Service terms and conditions are part of this Customer Agreement Agreement and are provided by Visible Service LLC Visible or one of its affiliates. - Unlimited data messages and minutes with unlimited calling to Canada and Mexico included. The service costs 40month for unlimited data messages and minutes in the US.
How can you expect a customer to chat for hours for gods sake. By Verizon Visible Service LLC 199 in Utilities 44 496K Ratings Free iPhone Screenshots Visible gives you unlimited data messages and minutes for as low as 25mo with no annual contracts or hidden fees. I called my credit card company and alerted them to the 650 purchase that.
Make sure you keep your current service active until you activate your Visible SIM card. Ever try to deal with a tech issue by typing back and forth. I figured that made sense since Visible is linked with Verizon.
They assured me it wouldnt impact my current service Cricket or prevent me from being able to transfer my number. If you like to keep your existing number and transfer it to Visible also called porting your phone number youll need 3 pieces of information from your current carrier. Your billing ZIP code.
I tried to order the phone and service using my relatives home address. The company operates independently out of its Denver office where it doesnt take long. Your current account number.
Take a look at Verizons coverage map below for a better idea of just how strong their and Visibles coverage is. I saw a few posts about issues with service and slow speeds so I decided to contact Visible and cancel the number transfer request instead of activating the new SIM. Click to Activate Interactive Map.
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